Terms & Conditions
Welcome to Cafarde Pvt. Ltd. By purchasing products or availing services from Cafarde Vadakara or any of our branches
(Thrissur, Coimbatore, Bangalore), you agree to the following Terms & Conditions.
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General
- Cafarde Pvt. Ltd. (“we”, “our”, “us”) is an authorized Apple reseller offering Apple products, accessories, and related services.
- By engaging in a purchase or service request, the customer (“you”, “your”) accepts these terms.
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
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Products & Pricing
- All prices are inclusive of applicable taxes unless stated otherwise.
- Prices are subject to change without prior notice due to fluctuations in Apple pricing, government taxes, or supply conditions.
- Product availability depends on stock and Apple’s supply chain.
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Payments
- Payments must be made in full before delivery unless otherwise agreed in writing.
- Accepted modes: UPI, Debit/Credit Cards, Net Banking, and other approved payment channels.
- For EMI purchases, eligibility is subject to bank/finance provider approval.
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Warranty & Service
- All Apple products are covered under Apple’s official warranty policies.
- Warranty claims will be handled as per Apple’s guidelines and require original invoices.
- Cafarde is not responsible for warranty denials due to misuse, unauthorised repairs, or accidental damage.
- Extended warranty or AppleCare+ can be purchased at an additional cost (if applicable).
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Returns & Exchanges
- Products once sold cannot be returned, except in cases of manufacturing defects identified within the warranty period.
- Opened/used products are not eligible for returns unless proven defective.
- Refunds (if approved) will be processed through the original mode of payment within 7–10 working days.
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Order & Delivery
- Delivery timelines are estimated and subject to availability and logistics.
- Cafarde is not liable for delays caused by third-party courier services or unforeseen circumstances.
- Customers must check the product condition at the time of delivery.
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Data & Privacy
- For device setup, backup, or transfer, Cafarde staff may assist customers, but we are not responsible for any data loss.
- Customers are advised to back up their data before handing over devices for service.
- Customer information is kept confidential and used only for billing, service, and support purposes.
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Limitation of Liability
- Cafarde is not liable for indirect, incidental, or consequential damages arising from product usage.
- Responsibility is limited to the maximum extent permitted under law and in line with Apple’s policies.
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Governing Law
- These Terms & Conditions shall be governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of the courts in Kerala (for Vadakara & Thrissur branches)
and Karnataka/Tamil Nadu (for respective branches).
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Contact for Returns & Refunds
For any queries regarding purchases, service, or warranty:
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